FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions (FAQ) – Isla Palma Singer Island
Parking:
Q: Is parking available for guests at Isla Palma Singer Island?
A: Yes, Isla Palma Singer Island has its own parking lot. Each reservation at Isla Palma Singer Island includes one designated parking spot. If you require additional parking spaces, please make a request prior to booking, as additional fees may apply.
Guest Parking:
Q: Is there guest parking available within the building?
A: Yes, there are two guest parking spots available for the building. If you would like a designated guest spot, please make a request prior to booking, as additional fees may apply. Street parking is prohibited.
Boat Parking:
Q: May I park my boat?
A: No. We are not allowed by the city for guests to park any size boat in our parking lot. Isla Palma Singer Island can do our best to try to help you in making arrangements.
Check-in and Check-out:
Q: Can I request an early check-in or late check-out?
A: Early check-ins and late check-outs can be accommodated on a case-by-case basis, subject to availability. Additional fees may apply for these services. Please contact our management team in advance to discuss your specific needs.
Beach Amenities:
Q: Are beach towels, beach chairs, and umbrellas provided at Isla Palma Singer Island?
A: Yes, we provide beach towels, beach chairs, and umbrellas for our guests to enjoy during their stay.
Pet Policy:
Q: Are pets allowed at Isla Palma Singer Island?
A: Yes, we do welcome dogs as part of our pet-friendly policy. No other types of animals allowed unless explicitly agreed upon prior to booking.
Q: How many dogs can I bring if I book a one-bedroom unit?
A: Guests booking a one-bedroom unit are permitted to bring one dog.
Q: What is the dog policy for two-bedroom units?
A: For guests booking a two-bedroom unit, two dogs are allowed.
Q: Is there an additional fee for bringing pets?
A: Yes, an additional pet fee will be applied for each dog to cover the cost of additional cleaning and maintenance. There may be an additional fee after checkout if pet waste is left inside the unit. Please contact us for specific pricing details.
Q: Are any other types of animals allowed?
A: No, we only allow dogs as part of our pet policy. No other types of animals are permitted on the property.
Smoking Policy:
Q: Is smoking allowed at Isla Palma Singer Island?
A: No, smoking is strictly prohibited within our property. We strive to maintain a smoke-free environment for the comfort and safety of all guests. Designated smoking areas may be available; please inquire with our staff for more information.
Party Policy:
Q: Can I host parties or events at Isla Palma Singer Island?
A: No, we do not permit parties or events at our property. We prioritize creating a peaceful and enjoyable atmosphere for all our guests, and large gatherings can disrupt this ambiance. We kindly request that guests respect our policy in this regard.
Refunds Policy
Q: Can I request a refund for my booking at Isla Palma Singer Island?
A: The availability of refunds depends on your booking method and platform. If you booked through a third-party platform like Airbnb, VRBO, or Booking.com, you should refer to the refund policy of that specific platform and work directly with them for any refund requests.
Q: What if I booked directly through IslaPalmaSingerIsland.com, phone, or email?
A: If you made a direct booking through IslaPalmaSingerIsland.com, over the phone, or via email, please carefully review our refund policy. The specifics of your refund eligibility are outlined in detail on our website.
Q: How do I modify my reservation if my plans change?
A: For reservation modifications, please refer to our Reservation Modification Policy, which provides guidance on how to make changes to your booking.
Q: What should I do if I have questions or concerns about my booking and potential refunds?
A: If you have any inquiries or concerns regarding your booking or our refund policies, please feel free to reach out to our management team. We are here to assist you and provide clarification as needed.
At Isla Palma Singer Island, we aim to provide a comfortable and convenient experience for all our guests. If you have any further questions or special requests, please don’t hesitate to reach out to us. We’re here to ensure your stay is as enjoyable as possible.

Isla Palma Singer Island Designated Parking Spaces

Bring Your Dog!

Isla Palma Singer Island provides guests with beach towels, beach chairs and umbrellas to enjoy the beaches.

Beautiful & Modern!
We were fortunate enough to find this completely furnished and fully loaded home for our getaway trip to Singer Island.The unit was beautiful, modern and had great amenities.Our two favorite things were the hot tub and the air hockey table which was in our unit. The state of the art washer and dryer were very useful after our trips to the beach. Important to note how close this property is to the AMAZING beach nearby. The sand is so white and soft, and the water is so clean. Beautiful yactch watching right from the shore... All in all it was a wonderful trip...

Wonderful Stay With My Family!
I had a wonderful stay at Isla Palma with my family. The place is decorated to perfection, with modern furniture and wonderful kitchen. It's stocked with all necessities for cooking, beaching or staying in and relaxing. The cleanliness was A+! The rooms were so spacious and we all slept great on the comfortable beds! We can't wait to return.

This condo was very clean and management was very helpful. This has a great location with a very fair price. My kids and I will definitely be back to this beautiful location. This place also has very friendly and helpful neighbors. Don’t miss out on a great opportunity!!

The home is in a perfect location. Just a few minutes from the beach and if you have kids a cute playground. You will find everything you need inside from cooking supplies to beach chairs and beach towels. Home was spotless when arrived, check-in was super easy and all the Vacasa team was very helpful when needed. Definitely planning a trip back soon!